Terms of service

Welcome to TOUCAN CUSTOM (“we”, “our”, “us”). Please read these Terms of Service (“Terms”) carefully before using our website (the “Site”) and placing an order. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you may not use our services.

We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be posted on this page and will take effect immediately upon posting. Your continued use of the Site after any changes means you accept the updated Terms.

1. Online Store Terms

By agreeing to these Terms, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow your minor dependents to use this Site. You may not use our products for any illegal or unauthorized purpose, nor may you violate any laws in your jurisdiction.

2. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. You understand that your content (excluding credit card information) may be transferred unencrypted and involve transmissions over various networks. Credit card information is always encrypted during transfer.

3. Accuracy, Completeness and Timeliness of Information

We are not responsible if information on the Site is not accurate, complete, or current. The material is provided for general information only and should not be relied upon without consulting more accurate sources. We reserve the right to modify the contents of the Site at any time.

4. Modifications to the Service and Prices

Prices for our products are subject to change without notice. We reserve the right at any time to modify or discontinue the Service (or any part thereof) without notice. We shall not be liable for any modification, price change, suspension, or discontinuance of the Service.

5. Products or Services

Certain products may be available exclusively online. These products may have limited quantities and are subject to return or exchange only according to our Return Policy. We have made every effort to display as accurately as possible the colors and images of our products, but we cannot guarantee your device’s display will be accurate.

We reserve the right to limit the sales of our products to any person, geographic region, or jurisdiction.

6. Accuracy of Billing and Account Information

We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. In the event we make a change or cancel an order, we will attempt to notify you via the contact information provided.

You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store.

7. Optional Tools

We may provide you with access to third-party tools over which we have no control. You acknowledge that we provide access to such tools “as is” and “as available” without warranties or conditions of any kind.

8. Third-Party Links

Certain content, products, and services available via our Service may include materials from third parties. Third-party links on the Site may direct you to websites not affiliated with us. We are not responsible for examining or evaluating the content or accuracy of those sites.

9. User Comments, Feedback, and Other Submissions

If you send certain submissions (e.g., contest entries) or without a request from us send creative ideas, suggestions, proposals, or other materials, you agree that we may edit, copy, publish, distribute, and use them without restriction.

We may monitor, edit, or remove content we determine unlawful, offensive, threatening, defamatory, or otherwise objectionable.

10. Personal Information

Your submission of personal information through the store is governed by our Privacy Policy.

11. Errors, Inaccuracies, and Omissions

Occasionally there may be information on our Site that contains typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, and availability. We reserve the right to correct any errors and to change or update information without prior notice.

12. Prohibited Uses

In addition to other prohibitions set out in the Terms, you are prohibited from using the Site or its content for unlawful purposes, soliciting others to perform unlawful acts, violating regulations, infringing intellectual property rights, harassing others, or submitting false information.

13. Disclaimer of Warranties; Limitation of Liability

We do not guarantee that your use of our service will be uninterrupted, timely, secure, or error-free. In no case shall TOUCAN CUSTOM, our directors, employees, affiliates, agents, contractors, or licensors be liable for any injury, loss, claim, or damages of any kind arising from your use of our service or products.

14. Indemnification

You agree to indemnify, defend, and hold harmless TOUCAN CUSTOM and our affiliates from any claim or demand made by any third party due to your breach of these Terms or your violation of any law.

15. Severability

If any provision of these Terms is found unlawful or unenforceable, such provision shall still be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

16. Termination

These Terms are effective unless terminated by either you or us. You may terminate these Terms at any time by notifying us that you no longer use our services. If you fail to comply with any term, we may terminate this agreement without notice.